PRIVACY POLICY
1. Introduction MERCHLUNA LTD ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (www.merchluna.com) and our services. By using our website, you agree to the terms of this Privacy Policy.
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2. Data We Collect We may collect and process the following types of personal data:
· -Contact details (name, email address, phone number, billing address, etc.).
· -Payment information (processed securely by third-party payment providers).
· -Transaction history (purchased tickets, event attendance, etc.).
· -Technical information (IP address, browser type, cookies, and analytics data).
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3. How We Use Your Data We process personal data for the following purposes:
· -To process ticket purchases and provide our services.
· -To communicate event updates and important notifications.
· -To respond to inquiries and provide customer support.
· -To improve our website and services through analytics.
· -To comply with legal obligations.
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4. Data Sharing and Third Parties We do not sell or rent personal data. However, we may share your information with:
· -Event organizers for ticket processing and event management.
· -Payment service providers for secure transactions.
· -Legal authorities when required by law.
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5. Data Security We implement appropriate security measures to protect your personal data against unauthorized access, loss, or misuse. However, no online platform can guarantee complete security.
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6. Your Rights Under applicable data protection laws, you have the right to:
· -Access, correct, or delete your personal data.
· -Withdraw your consent for processing where applicable.
· -Object to certain types of data processing.
· -Request data portability where technically possible.
To exercise your rights, please contact us at contact@merchluna.com.
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7. Cookies and Tracking Technologies Our website uses cookies and similar technologies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
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8. Retention Period We retain personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
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9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be published on our website.
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10. Contact Information If you have any questions about this Privacy Policy, please contact us:
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Email: contact@merchluna.com
Phone: +90 (538) 084 33 47
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
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