REFUND POLICY

Refund and Cancellation Requests:

-Tickets can be canceled and refunded up to 14 days before the event date.

-To request a refund, please contact us at contact@merchluna.com

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Event Cancellation or Date Change:

-In the event of cancellation, a full refund will be issued for the ticket price.

-If the event date is changed, you have the option to transfer your ticket to the new date. If you are unable to attend the rescheduled event, a full refund will be issued.

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Ticket Transfer:

-Tickets are transferable. If you wish to transfer your ticket to another person, please contact us.

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Refund Conditions:

-Refunds are only applicable if the ticket was purchased in its original form and within the valid time frame.

-Refunds will be processed using the original payment method.

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Important Note:

-If you have any special circumstances or inquiries, please don't hesitate to reach out to us. We are committed to resolving refund requests as quickly as possible

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